Topic 3 Με ποιον τρόπο μπορούν οι επαγγελματίες πρώτης γραμμής να αξιοποιήσουν την Οδηγία: Πώς να βοηθήσω τους ωφελούμενούς μου να επωφεληθούν από την Οδηγία;

How to help my beneficiaries benefit from the Directive?

If a case of discrimination has been perpetrated and the victim is facing a lawsuit (mediation or any other proceeding), a frontline worker trained with the Victims’ Rights Directive may help the victim in front of the court by granting:

  • A correct information to the victim about their rights (including the right to psychological assistance);
  • The recognition of the victim’s conditions;
  • Protection or help from intimidation;
  • That the victim is aware of what is going on in the legal proceeding understanding them and being able to actively participate;
  • That the victim understands the clear amount of financial damages due by the state or by the offender through legal pronunciation, mediation or other form of restorative justice

If a case of discrimination has been perpetrated and the victim is facing a lawsuit (mediation or any other proceeding), a frontline worker not trained with the Victims’ Rights Directive may not be able to:

1)grant a respectful treatment of the victim because may not be able to understand correctly the victim’s conditions (under a psychological, human but also legal aspect);

2)protect the victim from intimidation coming from the author or the institution; The frontline worker may not be aware that the victims are often afraid not only of the author of the discrimination but also of the institutions and by an unfriendly environment;

3)support the victim with psychological assistance;

4)make the victim aware of what is going on in the legal proceeding, understanding them and being able to actively participate;

5)be sure that the victim understands the clear amount of financial damages due by the state or by the offender through legal pronunciation, mediation or other form of restorative justice

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